Frequently Asked Questions
Everything you need to know about your TACKTRUNKS order.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that custom-made pieces are final sale unless there is a manufacturing defect.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garments to ensure a perfect fit.
What payment methods do you accept?
TACKTRUNKS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We partner with suppliers who prioritize sustainable practices and provide high-quality, durable materials designed to last for seasons to come.
Can I modify or cancel my order after it's placed?
Orders can be modified or canceled within 2 hours of placement. After this window, our warehouse begins processing and we are unable to make changes, but you can initiate a return once the package arrives.